Sales and Marketing Director (Community Ambassador)

The role

The Sales and Marketing Director (Community Ambassador) generates referrals and builds relationships to support census development. This role involves educating families and professionals on dementia and Alzheimer's resources and executing sales and marketing strategies.

What you will do

• Generate qualified, professional referrals to support census development
• Build and maintain relationships with new and existing accounts
• Educate professionals and families on Silverado's dementia and Alzheimer's resources
• Promote Silverado services including permanent placement, respite stays, and end-of-life care
• Assess prospective residents for suitability and fit
• Develop and execute sales and marketing strategies and public relations opportunities
• Partner with community leaders to achieve census goals
• Serve as a key member of the Community Leadership team

Required qualifications

• 3–5 years in customer success/service
• Strong organizational and presentation skills
• Proven success in solution-building and team collaboration
• Strong verbal and written communication skills across diverse audiences
• Walking, bending, lifting (up to 25 lbs.)
• Must be comfortable with animals and neurodegenerative conditions
• Valid driver's license and clean driving record

Nice to have

• healthcare or dementia care experience
• clinical background
• Bachelor's degree
• negotiation skills

Benefits

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet Insurance
• Auto and Home Insurance
• Discount Programs

Before you apply

• Silverado does not accept candidates from outside recruiters or agencies for this role
• Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable)
• Silverado uses E-Verify to confirm work authorization

About the company

Silverado is a memory care innovator that has delivered care to individuals with neurodegenerative conditions since 1997. It is a certified Great Place to Work and ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services.