Senior Legal Operations Program Manager

The role

You will lead complex, cross-functional programs to enhance the efficiency and scalability of the global Legal Department. You will manage legal technology roadmaps, improve workflows, and support the adoption of AI-powered tools.

What you will do

• Lead complex, cross-functional Legal programs from planning through delivery.
• Serve as a central program management partner across Legal technology initiatives using Asana.
• Support development of the Legal technology roadmap.
• Partner with Legal stakeholders to translate business requirements into actionable programs.
• Support a portfolio of Legal technologies including CLM, eBilling, and Matter Management.
• Partner with IT and vendors on technology implementations and optimizations.
• Provide reporting to Legal leadership on program status, risks, and KPIs.
• Identify opportunities to improve Legal workflows using continuous improvement methodologies.
• Lead process mapping, root cause analysis, and development of standardized processes.
• Partner with Legal and technology teams to support the AI and innovation roadmap.

Required qualifications

• Bachelor’s degree or equivalent in Business Administration, Legal Studies, Information Systems, or a related field.
• 8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
• Strong program management experience leading complex, cross-functional initiatives.
• Hands-on experience with Asana as a project and work management platform.
• Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
• Demonstrated experience with process improvement and operational excellence methodologies.
• Strong analytical skills, including experience developing KPIs and executive-level reporting.
• Excellent communication and stakeholder management skills.
• Experience working in a fast-paced environment and managing multiple priorities simultaneously.

Nice to have

• PMP, PgMP, Lean Six Sigma, or similar project/process improvement certification.
• Experience with IP and Trademark management applications such as Anaqua, Clarivate, CPA Global, or equivalent.
• Experience evaluating, implementing, or scaling AI-powered legal technology.
• Familiarity with SAP, Coupa, Tableau, Domo, Power BI, or similar enterprise platforms.
• Experience working within a global, matrixed technology, gaming, entertainment, or consumer business.
• CLOC involvement or other demonstrated engagement with the Legal Operations community.

Benefits

• medical
• dental
• vision
• matching 401(k)
• paid time off
• wellness program
• employee discounts for Sony products
• bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage for all new employees.

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.