Principal TPM - GSO Studio Enablement

The role

The Principal Technical Program Manager will drive strategy, execution, and organizational alignment across Global Service Operations and Studio IT. This individual contributor role operates at the intersection of engineering, product, and business stakeholders to advance mission-critical initiatives.

What you will do

• Translate long-term strategy into execution roadmaps across engineering, product, and operations teams.
• Anticipate cross-organizational dependencies, risks, and trade-offs.
• Partner with leaders across engineering, product management, design, and operations.
• Represent GSO and Studio Enablement in enterprise forums.
• Build relationships with external stakeholders, partners, and vendors.
• Drive program governance and establish operating frameworks.
• Define success metrics and KPIs for programs.
• Design and refine organizational structures, roles, and processes.
• Curate leadership offsites, reviews, and cross-functional planning forums.
• Craft communications including strategy narratives and executive briefings.

Required qualifications

• 10+ years of experience in technical program management, portfolio management, or related roles in large-scale software environments.
• Proven track record of leading high-impact programs across global, matrixed organizations.
• Experience working with shared IT platforms and services across larger organizations.
• Working knowledge of cloud platforms, networking, distributed systems, and infrastructure operations.
• Experience using automation, telemetry, and emerging AI capabilities.
• Experience with CI/CD, engineering tooling, platform services, and improving developer workflows.
• Experience helping teams move from reactive support toward proactive, repeatable, and automated operations.
• Ability to influence without direct authority.
• Exceptional written, verbal, and visual communication skills.
• Experience guiding executive stakeholders through organizational change and enterprise-scale transformation.

Nice to have

• Experience supporting production systems, incident response, reliability, monitoring, and operational improvement.
• Experience supporting studio technology, developer environments, build workflows, source control, and day-to-day production needs.
• MBA or advanced degree
• Certifications in Agile, SAFe, or PMP

Benefits

• Medical
• Dental
• Vision
• Matching 401(k)
• Paid time off
• Wellness program
• Employee discounts for Sony products
• Possible bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage, which may include criminal background checks.

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand and a subsidiary of Sony Group Corporation. It is a technology company and entertainment leader delivering hardware and network services to more than 100 million people.