Senior Systems Engineer

The role

This person will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure. They will focus on End User Experience (EUX) and Endpoint Engineering to improve the technology experience for Bungie employees.

What you will do

• Architect, implement, and maintain endpoint management platforms and services
• Own and improve the lifecycle of endpoints from provisioning to retirement
• Engineer solutions for Windows and macOS endpoint management, configuration, and application delivery
• Design and automate device provisioning and deployment workflows
• Develop automation and tooling to improve endpoint reliability and supportability
• Identify and engineer solutions for recurring user and support pain points
• Improve software packaging, deployment, patching, and lifecycle management
• Partner with Information Security to implement endpoint security requirements
• Partner with Studio IT Support to reduce support demand through engineering
• Serve as a senior escalation point for complex endpoint and device-management issues

Required qualifications

• Strong experience engineering and operating endpoint management solutions in a large enterprise environment
• Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies
• Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management
• Experience managing macOS endpoints using enterprise device-management technologies
• Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions
• Experience with enterprise software packaging, deployment, patching, and application lifecycle management
• Experience designing and enforcing endpoint configuration and compliance policies
• Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies
• Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers
• Understanding of Active Directory and Microsoft Entra ID
• Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance
• Experience independently leading complex technical projects involving multiple teams and stakeholders

Nice to have

• Experience with Jamf Pro or other enterprise Apple management platforms
• Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management
• Experience with Windows Autopilot and modern Windows provisioning
• Experience managing developer workstations or other high-performance/specialized endpoint environments
• Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment
• Experience with endpoint analytics, digital employee experience (DEX), or observability platforms
• Experience with application virtualization, VDI, or remote workstation technologies
• Experience with privileged access and endpoint privilege management
• Experience with PKI, certificate deployment, and certificate lifecycle management
• Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems

Benefits

• medical
• dental
• vision
• matching 401(k)
• paid time off
• wellness program
• employee discounts for Sony products
• may be eligible for a bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage for all new employees

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. SIE is a dynamic technology company and an entertainment leader.