Director, Program Management

The role

The Director, Program Management will lead the delivery, governance, and strategic execution of e-commerce, payments, and monetization initiatives for the PlayStation platform. This role manages a portfolio of large-scale, cross-functional programs across multiple global organizations.

What you will do

• Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem.
• Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans.
• Drive alignment across global organizations and mission groups.
• Establish operating models and governance frameworks.
• Serve as a strategic partner to senior leadership on portfolio health and execution strategy.
• Partner with Product Management and Engineering leaders to develop scalable execution strategies.
• Drive initiatives that improve conversion, payment success rates, and operational efficiency.
• Establish and maintain portfolio-level planning, dependency management, reporting, and forecasting.
• Identify delivery risks and drive mitigation plans.
• Build and lead a program management organization focused on execution excellence.

Required qualifications

• Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
• Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
• Demonstrated success operating within large, matrixed global organizations.
• Strong executive communication, stakeholder management, and organizational influence skills.
• Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
• Strong analytical and problem-solving abilities.
• Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
• Deep experience in one or more of the following: E-commerce platforms, Digital payments, Payment processing and orchestration, Checkout experiences, Subscription businesses, Digital marketplaces, Bill
• Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecyc
• Experience in the development and launch of physical consumer technology products.

Nice to have

• Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
• Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
• PMP, PgMP, SAFe, or related certifications

Benefits

• medical
• dental
• vision
• matching 401(k)
• paid time off
• wellness program
• employee discounts for Sony products
• bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage for all new employees

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.