Sr. Payroll Operations Specialist

The role

This person will coordinate and execute US and Canadian payroll activities within a global organization. They will manage payroll schedules, audits, and reconciliations while supporting complex activities like leaves of absence and international assignees.

What you will do

• Coordinate and execute payroll activities across multiple pay groups and processing cycles.
• Manage payroll schedules, checklists, audits, and reconciliations.
• Support complex payroll activities including leaves of absence, international assignees, terminations, and special payments.
• Provide operational guidance to Payroll Analysts by coordinating work assignments and monitoring progress.
• Collaborate with regional and global stakeholders to resolve issues and improve processes.
• Partner with technical teams on system-related issues and user acceptance testing.
• Manage employee payroll inquiries through case management systems.
• Monitor payroll KPIs including accuracy, timeliness, exceptions, and case resolution.
• Leverage AI, automation, and analytical tools to improve efficiency.
• Execute payroll controls and support SOX compliance and audit requirements.

Required qualifications

• 7+ years of progressive payroll experience supporting US and Canadian payroll operations.
• Hands-on experience with Dayforce Payroll and Workday HCM.
• Strong understanding of end-to-end payroll processes, compliance requirements, and operational dependencies.
• Experience supporting international assignees or cross-border payroll activities.
• Ability to organize complex workflows, manage competing priorities, and meet critical deadlines.
• Experience working collaboratively within a regional payroll team in a global organization.
• Strong analytical, Excel, problem-solving, and communication skills.
• Experience with payroll audits, case management, process improvement, and performance metrics.
• Familiarity with AI and automation tools.
• Bachelor's degree or equivalent professional experience.

Nice to have

• Dayforce Workforce Management experience
• CPP, PCP, or PLP certification

Benefits

• Medical
• Dental
• Vision
• Matching 401(k)
• Paid time off
• Wellness program
• Employee discounts for Sony products
• Bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage.

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.