Technical Account Manager II

The role

You will support game development partners across the UK and Europe by providing technical expertise and coordinating support. You will own technical account relationships and align internal stakeholders to help teams deliver games on PlayStation platforms.

What you will do

• Own technical account relationships with assigned development partners
• Build trusted relationships with technical leadership and production teams
• Partner with engineers, platform teams, and business account management teams
• Navigate situations where requirements or priorities are unclear
• Align internal stakeholders around partner needs and manage dependencies
• Meet regularly with partners to identify project risks and technical challenges
• Maintain ownership of account and title support and coordinate escalations
• Gather partner feedback to inform platform tools, documentation, and services
• Share recommended development practices and facilitate knowledge exchange
• Provide on-site support, training, and contribute to technical workshops

Required qualifications

• Engineering experience with hands-on exposure to game SDKs
• Ability to understand and discuss technical documentation, tools, and integration requirements
• Solid understanding of game development pipelines
• Ability to work through ambiguity, define problems, and drive progress
• Experience aligning stakeholders across technical and non-technical teams
• Excellent written and verbal communication skills in English
• Strong relationship-building skills and a proactive, service-oriented approach
• Familiarity with development tools
• Ability to work independently, including at partner sites
• Ability to recognise when specialist expertise is needed
• Willingness and ability to travel within the UK and Europe, with occasional international travel
• An undergraduate degree or equivalent industry experience

Nice to have

• Previous experience in game studio operations, technical production, development management, or a related role
• Technical knowledge of PlayStation platforms, tools, and development processes
• Direct console game development experience, including contributing to the launch of a console title in a technical capacity
• Experience managing technical relationships with external development partners
• Experience working with globally distributed teams
• Experience facilitating technical workshops, project reviews, or postmortems

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.