Operations Specialist

The role

The Senior Executive, Supply Chain Management will support end-to-end supply chain and operational activities across Southeast Asia markets. This includes managing order fulfilment, inventory, logistics, and warehouse operations.

What you will do

• Manage end-to-end order fulfilment activities including purchase orders, sales orders, delivery coordination, invoicing, and shipment execution.
• Coordinate with distributors, commercial teams, and third-party logistics partners.
• Monitor operational performance and resolve supply chain issues.
• Support product launches, replenishment planning, and order allocation.
• Perform inventory monitoring and reconciliation between SAP and warehouse records.
• Coordinate warehouse activities including rework planning, inspection, and inventory movement.
• Work with freight forwarders, warehouses, and distributors on inbound and outbound logistics.
• Review and verify supplier invoices for accuracy and policy compliance.
• Support implementation of new operational initiatives and process improvements.
• Ensure compliance with company policies and regulatory requirements.

Required qualifications

• Diploma or Degree in Supply Chain Management, Logistics, Business Administration, or related discipline.
• Minimum 5 to 7 years of experience in supply chain, logistics, operations, inventory management, or distribution.
• Experience working with regional operations and third-party logistics providers.
• Strong understanding of import/export, warehousing, inventory management, and order fulfilment processes.
• Hands-on experience in managing operational issues and stakeholder coordination independently.
• Experience in SAP S/4HANA and supply chain transaction processing.
• Advanced SAP S/4HANA knowledge.
• Advanced Microsoft Excel skills (Pivot Tables, Power Query, dashboards, data analysis).
• Experience with inventory planning and supply chain reporting tools.
• Strong stakeholder management and influencing skills.
• Ability to work with regional and global teams across different cultures and time zones.
• Strong commercial awareness and business acumen.

Nice to have

• Prior experience in consumer electronics, technology, FMCG, or related industries
• Knowledge of international trade compliance, import/export regulations, and free trade agreements (FTA/RCEP)

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage for all new employees.

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.