Sr. Technical Program Manager

The role

You will lead the delivery of complex software programs across Commerce Services and Client Experiences within the PlayStation ecosystem. You will coordinate execution across multiple teams, manage dependencies, and build actionable delivery plans.

What you will do

• Own end-to-end delivery of complex technical programs across multiple engineering teams.
• Partner with engineering, product, and design to clarify requirements and drive technical alignment.
• Build and maintain delivery plans with clear milestones, owners, and dependencies.
• Drive cross-team planning and alignment through discussions and working sessions.
• Manage dependencies across client experiences, backend services, and supporting platforms.
• Identify delivery risks early and drive mitigation and recovery plans.
• Work with product and engineering partners to resolve competing priorities and trade-offs.
• Coordinate with engineering, quality, and release partners to support integration testing and launch readiness.
• Communicate program progress, risks, and business impact to technical partners and stakeholders.
• Improve execution across teams by introducing changes to processes and tools.

Required qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 6+ years of technical program or project management experience delivering software products, online services, or consumer-facing experiences.
• Demonstrated success leading programs across multiple engineering teams.
• Strong understanding of the software development lifecycle.
• Technical understanding of APIs, distributed services, and client-server integration.
• Experience partnering with product and engineering to clarify ambiguous requirements.
• Practical experience with Agile methodologies and tools such as Jira and Confluence.
• Strong planning and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven ability to build trust, resolve disagreements, and influence partners without direct authority.
• Strong ownership and judgment.
• Experience working effectively with geographically distributed teams across time zones.

Nice to have

• Experience with digital commerce capabilities such as storefronts, product catalogs, checkout, payments, subscriptions, or entitlements.
• Experience delivering customer journeys that span client applications and backend services.
• Familiarity with the reliability, scalability, security, and privacy considerations of high-volume consumer services.
• Prior experience in software engineering, systems engineering, or quality engineering.
• Experience coordinating service integrations, platform migrations, or releases across multiple client surfaces.
• Familiarity with gaming, digital entertainment, or other large-scale consumer technology environments.

Benefits

• Medical
• Dental
• Vision
• Matching 401(k)
• Paid time off
• Wellness program
• Employee discounts for Sony products
• May be eligible for a bonus package

Before you apply

• Sony Interactive Entertainment conducts background checks at the offer stage for all new employees.

About the company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. It is a dynamic technology company and an entertainment leader.