Senior Software Engineer, Data Ops - PDEGO

The role

This person will own the reliability, observability, and operational health of the data platform. They will build monitoring systems, respond to production incidents, and automate repetitive operational work.

What you will do

• Build and maintain monitoring systems, alerting pipelines, and health dashboards
• Take an active role in production incident response
• Identify and build automation for repetitive operational work
• Work on Snowflake infrastructure through Terraform
• Collaborate with Data Engineering on system design and code reviews
• Write and maintain runbooks, incident response playbooks, and platform documentation
• Support analyst enablement by improving platform reliability, query performance, and data accessibility
• Suggest and implement improvements to team tooling, processes, and operational practices

Required qualifications

• 6-8+ years in software engineering with meaningful experience in SRE, platform engineering, or data infrastructure roles
• Proven record of contributing to production incident response
• Deep understanding of monitoring and observability
• Hands-on experience with Snowflake or equivalent data warehouse at an operational level
• Experience with infrastructure-as-code
• Strong debugging skills across cloud infrastructure, data pipelines, and distributed systems
• Familiarity with data pipeline tooling (Fivetran, dbt, Airflow, or equivalent)
• Clear, proactive communicator
• Motivated to reduce toil through automation and scalable process
• Interested in music and learning the intricacies of the music business

Nice to have

• Terraform experience strongly preferred
• AWS experience preferred

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets, mental health and meditation resources
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. The company is a member of the Sony family of global companies.