Senior Business Solutions Specialist - PDEGO

United States, California, Los Angeles; United States, New York, New York. Posted 2 months ago

The role

The Senior Business Solutions Specialist acts as a partner for business units across US and international markets. This person owns the full solution lifecycle from discovery through delivery and mentors the NYC Specialist team.

What you will do

Serve as the primary point of contact for assigned business units
Run discovery, scoping, and requirements-gathering sessions independently
Build and maintain business systems, automations, and workflows
Write specs and requirements for integrations with internal Sony Music systems
Lead data migrations for assigned business units
Test solutions with end users and incorporate feedback quickly
Share best practices and contribute to playbook content
Escalate architecture/platform-level questions to the Architect
Identify opportunities to centralize and standardize workflows
Lead enablement and change-adoption efforts including training users on AI tools

Required qualifications

5-8+ years in business/systems analysis, solutions consulting, or enterprise no-code/low-code platform administration
Ability to run point independently with senior business stakeholders
Strong requirements-gathering, process-mapping, and documentation skills
Experience with data migrations
Ability to manage multiple concurrent projects and business units
Extensive A.I. experience using tools such as Claude Cowork, ChatGPT Work, Google Gemini
Basic scripting, SQL, or automation-logic familiarity
Tool-agnostic and adaptable to learning new platforms
Experience leading change adoption or user enablement efforts within a business function
Ability to define measures of success and use data to evaluate outcomes

Nice to have

Music industry experience
media & entertainment adjacency (rights, royalties, metadata)
Airtable certification or deep hands-on Airtable expertise

Benefits

Medical, dental, vision, life & disability coverage
401K + employer matching
Company-paid identity theft protection
Resources for pets, mental health and meditation
Industry-leading fertility coverage
Fully paid leave for childbirth or bonding
Fully paid leave for caregivers
Programs for loved ones with developmental disabilities and neurodiversity
Subsidized back-up child and elder care
Reimbursement for adoption, surrogacy, tuition, and student loans
Investment in professional growth and development
Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. The company is a member of the Sony family of global companies.