Account Coordinator - The Merch Collective

The role

You will support the execution of artist commerce initiatives across touring, e-commerce, retail, VIP, licensing, events, and pop-up activations. You will coordinate merchandising projects from concept through fulfillment by tracking deliverables and facilitating communication.

What you will do

• Partner with Account Managers to deliver service to artists, management, and internal teams.
• Support Account Managers through communication, meeting coordination, and execution.
• Support the planning and execution of merchandising and commerce initiatives.
• Track deliverables and coordinate product launches.
• Coordinate the day-to-day workflow of merchandise projects.
• Handle product setup, approvals, artwork routing, placing orders, sample tracking, and inventory coordination.
• Maintain accurate documentation and ensure projects are executed on schedule.
• Serve as a point of coordination between creative, production, finance, touring, e-commerce, retail, and external partners.
• Ensure information is communicated clearly and action items are tracked.

Required qualifications

• 1+ years of experience in merchandising, e-commerce, retail, marketing, project coordination, entertainment, or a related field
• Exceptionally organized and detail-oriented
• Strong communicator
• Proactive, adaptable, and eager to learn
• Ability to work in ambiguity while being adaptable to ever changing shifts, changes and seasonal ebbs and flows of the business
• Passionate about music, merchandising, and fan experiences

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets, mental health and meditation resources
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. The Merch Collective is Sony Music’s merchandise partner, an agile creative practice built to solve the commercial and creative challenges of the world’s top artists.