Manager, Campaign Operations - RCA Records

The role

This role manages day-to-day operational relationships with a cluster of departments at RCA Records. You will monitor workflows, track release readiness, and oversee budget visibility across the artist roster.

What you will do

• Own the day-to-day operational relationship with an assigned cluster of departments.
• Track workability status across all active releases.
• Monitor campaign spend against approved budgets across the roster.
• Identify when an issue in one department affects another and track resolution.
• Contribute to cross-department meeting preparation, transcript processing, and action item tracking.
• Assist in producing artist briefings and prep packages.
• Keep shared operational data current and accurate across Airtable and internal dashboards.
• Route unresolved issues to the Campaign Operations Lead.
• Stay current on internal tools, Sony enterprise systems, and department-specific platforms.

Required qualifications

• Minimum of 3 years in the music industry, entertainment, media, or a similar field.
• Previous experience working collaboratively across various teams and departments.
• Strong organizational skills to manage multiple tasks, deadlines, and competing priorities.
• Excellent communication skills.
• Familiarity with project management or operational tracking tools (Airtable, Asana, Monday, or similar).
• High attention to detail.
• Diplomatic and low-ego.
• Curiosity about how systems work and why they break.
• Motivated self-starter who is comfortable with ambiguity.

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets, mental health and meditation
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators.