Coordinator, Fan Engagement - Epic Records

The role

The Coordinator, Fan Engagement supports the execution of fan engagement strategies for Epic Records artists. This role manages day-to-day digital and audience facing platforms to drive fan acquisition, engagement, and retention.

What you will do

• Manage day-to-day operations of social media, web properties, and email/SMS channels for a roster of artists
• Execute digital and social media strategies across various platforms
• Create and publish copy and content to increase engagement and reach
• Support growth and engagement initiatives for established and developing artists
• Partner with Marketing and Artist teams to build and maintain editorial calendars
• Track, analyze, and report on campaign performance across platforms
• Collaborate cross-functionally to align digital execution with marketing and artist priorities

Required qualifications

• Bachelor’s degree or equivalent work experience
• At least 1-3 years of professional experience in digital and/or social media marketing
• Strong organizational, communication, and project management skills
• Passion for fan-focused digital strategies and online community building
• Hands-on experience executing digital strategies, including daily management of social platforms
• Ability to manage multiple priorities and work effectively under tight deadlines
• Solid understanding of interactive technologies and fan engagement tools including TikTok, Instagram, X, Facebook, Snapchat, Discord, Website strategy, Email/CRM strategy, and SMS platforms

Nice to have

• Experience at a record label, entertainment company, or social media agency
• Working knowledge of creative tools such as Photoshop, iMovie, Illustrator, or similar platforms
• Passion for R&B and Hip Hop

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets, mental health and meditation
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. The company is a member of the Sony family of global companies.