Retail Production Coordinator - Ceremony Of Roses

The role

You will provide administrative and operational support to the Ceremony of Roses Retail Production team. This includes managing order receiving, shipment tracking, and invoicing to ensure products are received and paid on time.

What you will do

• Manage the Retail Production inbox and file vendor correspondence and invoices.
• Enter goods receipts and documentation into CDS to trigger vendor payment.
• Coordinate with vendors and manufacturers to confirm shipping windows and track shipments.
• Follow up on outstanding shipments to ensure on-time delivery.
• Provide retail billing support by sending proof of shipment to CDS Customer Service.
• Confirm quantities shipped against customer POs and help resolve blocked invoices.
• Organize and maintain product samples and sample logs.
• Follow up with vendors to ensure TOPs are sent and received by retailers.
• Act as a liaison with Retail Production, Commercials, Credit, Customer Service, and Supply Chain teams.
• Provide additional administrative support to the Retail Production team.

Required qualifications

• 1-2 years of experience in an administrative role supporting and collaborating with Operations teams.
• Strong organizational and project management skills with an eye for detail.
• Exceptional communicator with extraordinary time management skills.
• Able to work independently.
• Proactive, flexible, and a self-starter with strong problem solving, analytic, and interpersonal skills.
• Ability to set priorities and juggle multiple projects/deadlines simultaneously.
• Proficiency in Microsoft Office Suite, particularly Outlook and Excel.

Nice to have

• Experience with Asana or other work-flow management systems
• Experience in the retail fashion industry

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets, mental health and meditation
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the company

Sony Music Entertainment works in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. It is a member of the Sony family of global companies.