Production Services Technician (PST)

The role

The Production Services Technician secures, manipulates, and manages production data throughout the production life cycle. They develop and modify python tools and scripts to automate and optimize workflows and pipelines.

What you will do

• Optimize critical tools and pipelines for tasks such as render farm management, media manipulation, reviews, client/vendor ingest, and deliveries.
• Oversee all production-related data including backups, retrievals, show media final archiving, and online and offline storage.
• Monitor and prioritize rendering queues and troubleshoot issues.
• Prepare media for artist use, 3rd party vendor i/o, production reviews, and client review & delivery.
• Ingest and deliver high-priority media from vendors and clients.
• Serve as a liaison between production, digital artists, and support teams.
• Submit detailed information through support channels regarding issues and potential solutions.
• Test and document workflows, tools, and processes.
• Provide coverage support across all phases of a project.

Required qualifications

• Strong experience with Linux or UNIX operating systems
• High proficiency in coordinated software programming & troubleshooting (Bash, Python, GIT)
• Customer service experience with the ability to effectively manage client interactions and resolve issues
• Ability to triage multiple priorities in a fast-paced, high-pressure production environment
• Detail-oriented with a proactive approach to problem-solving

Nice to have

• Previous leadership or managerial experience
• Familiarity with various graphics applications, production tools, network infrastructure or file management systems

Benefits

• healthcare
• tuition reimbursement
• RRSP's
• Sick and Vacation leave
• standard increases as applicable

About the company

Sony Pictures Imageworks Canada Inc. is located on the unceded traditional territory of the Musqueam, Squamish, and Tsleil-Waututh First Nations.