Sonder Responder

The role

Sonder Responders provide in-person support to members in coordination with the Support Centre. You will conduct emergency and non-emergency support responses and assist the Response Network Manager with stakeholder engagement and operational input.

What you will do

• Conduct emergency and non-emergency support responses as required to support the network of responders in your area
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management

Required qualifications

• Recent or current experience in Australia within emergency services, military and/or security-related work
• Strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster
• Experience in decision-making, response, empathy, and a drive to help others
• Experience from the military, law enforcement, mental health sector or emergency services industries
• Confidence in ability to assess a critical situation and determine, or recommend, the next steps
• Empathy

Nice to have

• Serving or former workers from within the identified industries

Before you apply

• All Sonder employees are required to complete a National Police Check and WWCC

About the company

Sonder redefines workplace health, safety, and wellbeing through a blend of technology and human expertise. The company has over 1,000,000 members across multiple countries.