Counsellor (9-month fixed-term contract)

The role

You will deliver solution-focused, short-term therapy to members via telehealth. You will use Sonder's stepped care model and develop goal-directed treatment plans.

What you will do

• Delivering structured, time-limited therapy within Sonder's Model of Care and scope of registration
• Developing goal-directed treatment plans with members linked to outcome measures
• Recognising clinical risk and escalating presentations beyond Level 2 scope
• Coordinating with internal and external providers for continuous care
• Keeping accurate, timely case notes within 24 hours of each session
• Taking part in individual and group supervision, peer case reviews, and QA program
• Practising in a culturally safe and responsive way

Required qualifications

• Bachelor's degree in Counselling (minimum) from an Australian institution through an ACA or PACFA accredited training pathway
• Current membership of PACFA (Clinical) or ACA (Level 3 or above)
• Post-qualifying experience and supervision required for unrestricted clinical membership
• At least 3 years of direct 1:1 therapy experience with adults
• Experience with assessment and individualised treatment planning
• Experience working with a range of mental health presentations
• Understanding of age of consent and child protection obligations
• Confidence working in a multidisciplinary team
• Comfort learning new technology for telehealth sessions
• Resilience, strong time management, and commitment to evidence-based practice
• Current National Police Check
• Valid Working with Children Check

About the company

Sonder provides a mobile platform giving members 24/7, real-time access to a team of safety, medical and mental health professionals. They support over one million members across Australia, New Zealand and the UK.