Front Desk - Cosmetic Surgery Center (Training Provided!)

The role

The Consult Experience Specialist serves as the first point of contact for patients. This role ensures an exceptional experience through customer service, administrative support, and sales assistance.

What you will do

• Greet patients and verify appointments
• Provide customer service throughout the patient journey
• Support Sales Consultants by facilitating consultations and administrative tasks
• Schedule appointments, process payments, and prepare deposits
• Collaborate with team members to identify patient success stories
• Assist with patient inquiries and follow-ups
• Support cross-selling by preparing quotes and consent forms

Required qualifications

• High school diploma or equivalent
• Experience in customer service or front-desk roles
• Excellent verbal and written communication skills
• Strong interpersonal abilities
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with computer systems and software, including Microsoft Office
• Professional demeanor

Nice to have

• Bachelor’s degree
• Experience in medical or aesthetic settings
• Knowledge of medical terminology and procedures

Benefits

• Incentives
• Equity
• Health coverage
• 401(k) matching
• Paid time off
• Parental leave
• Medical
• Dental
• Vision
• Life Insurance
• EAP
• Paid Holidays

About the company

Sono Bello is a cosmetic surgery specialist with over 185 board-certified surgeons. They perform laser liposuction and body contouring procedures.