Retail Loan Originator

The role

Retail Loan Officers guide members through the mortgage origination process. They evaluate loan applications, manage pipelines, and coordinate with third-party partners to ensure timely funding.

What you will do

• Evaluate initial loan applications and supporting documentation to assess creditworthiness and repayment ability
• Perform preliminary analysis of applicants credit, income, and assets
• Communicate origination timelines, product options, pricing, and underwriting requirements
• Engage with applicants through outbound communication to obtain documentation
• Communicate loan status updates, conditions, approvals, and declinations
• Coordinate with realtors, builders, mobile notaries, and other third-party partners
• Manage the loan process to ensure timely delivery of disclosures and closing documentation
• Maximize monthly funded loan volume while maintaining quality and compliance standards
• Manage and convert a pipeline of centrally provided leads

Required qualifications

• Professional demeanor and strong work ethic
• Driven by high performance in a high expectation commission environment
• Strong verbal and written communication skills
• Industry leading pipeline management skills
• Background or previous experience in financial services and sales in an inbound or outbound call center
• Solid time management skills and the ability to prioritize activities
• Ability to establish and maintain working relationships with team members
• Must be computer literate with above average proficiency in MS Office and internet skills
• Ability to learn and navigate multiple systems, applications, and workflows
• Ability to exhibit grace under pressure
• Ability to meet critical deadlines under stressful conditions
• Self-motivated and able to work independently

Nice to have

• Two to four (2-4) years of successful origination of loans
• Residential mortgage loan experience preferred
• Strong knowledge of federal, state and/or regulatory requirements of mortgage lending
• Overall good knowledge and understanding of mortgage product, pricing and underwriting guidelines
• Consultative sales skills in a mortgage sales organization
• High volume transaction processing experience
• Any individual state mortgage licensing is considered a plus
• Ability to obtain and maintain individual state license(s) and SAFE act compliance

Benefits

• Competitive salary packages and bonuses
• Comprehensive medical, dental, vision and life insurance benefits
• Generous vacation and holidays
• Paid parental leave for eligible employees
• 401(k) and education on retirement planning
• Tuition reimbursement on approved programs
• Monthly contribution up to $200 to help you pay off your student loans
• Telehealth parental support
• Subsidized gym program
• Fully stocked kitchen (snacks and drinks)

About the company

SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help members reach their goals.