Director - Special Investigations (FIU)

The role

The Director - Special Investigations (Financial Investigations Unit) will lead the prioritization and execution of proactive, complex, and high-risk AML investigations across the SoFi enterprise. This role focuses on identifying, investigating, and mitigating money laundering, terrorist financing, sanctions, fraud, and other financial-crime risks.

What you will do

• Lead and execute proactive AML investigations involving complex typologies and high-risk customers.
• Manage the Special Investigations pipeline including intake, triage, prioritization, and resolution.
• Conduct end-to-end investigations using internal and external data sources.
• Identify suspicious activity, emerging typologies, control gaps, and systemic trends.
• Partner with various units including Financial Investigations, Sanctions, and Legal to drive resolution.
• Serve as a subject-matter expert for complex AML investigations.
• Support the preparation, quality review, and escalation of Suspicious Activity Reports (SARs).
• Develop and maintain investigative procedures, playbooks, and quality standards.
• Monitor developments in financial-crime typologies and regulatory expectations.
• Support regulatory examinations, internal audits, and management reporting.

Required qualifications

• Bachelor’s Degree from a four-year college or university in a related field.
• 10-15+ years of experience in AML with a focus on retail banking.
• Recent experience in controls/processes or AML third-party risk management controls.
• Comprehensive understanding of CPS/BaaS products including payments processing, card issuance, credit and lending.
• Demonstrated ability to communicate effectively with all levels of the organization.
• Strong leadership and management skills.
• Excellent working knowledge of BSA/AML laws and regulations within various international jurisdictions.
• Experience in providing anti-money laundering guidance/advice to Compliance, Business and Engineering leaders.
• Excellent organizational, verbal, written and interpersonal skills.
• Ability to multitask, adapt well to changing priorities, and meet critical deadlines.
• Ability to work in a fast-paced, demanding, and changing environment.
• Excellent analytical skills.

Nice to have

• CAMS/CFE certification

About the company

SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help its members reach their goals.