Card Operations Working Student

The role

You will provide 2nd level support by processing card related issue tickets and card returns. You will also help achieve the team's OKRs.

What you will do

• Provide 2nd level support by processing tickets of all cards related issues
• Process Card Returns
• Help achieve the team's OKRs

Required qualifications

• Currently a university student of a relevant discipline - Economic, Maths, Finance, Data Science etc.
• Google suite and MS office
• Manage yourself and prioritize your tasks effectively
• Fluent command of English
• German language skills at minimum B1
• Energetic and hands-on team player with excellent communication skills
• Creative and solutions-oriented
• Comfortable working with AI tools

Nice to have

• SQL

Benefits

• Transparent framework to support your career goals
• Lunch reimbursement
• Flexible working model

Before you apply

• Successful applicants will be required to complete pre-employment background checks through Zinc including identity verification, educational records, references, and a criminal record check

About the company

Solaris is Europe's leading embedded finance platform, pioneering Banking-as-a-Service. Headquartered in Berlin, it enables fintechs, digital ecosystems, and multinationals to embed financial products into their own products.