Project Manager for Sora Union

The role

You will coordinate the day-to-day delivery of customer engagements across the Brand and Products & Engineering practices. You will work with customers and distributed cross-functional teams to keep projects aligned with agreed scope, timelines, budgets and quality.

What you will do

• Take part in customer scoping and estimation, and turn the agreed scope into clear project plans with milestones, dependencies and target dates
• Coordinate day-to-day delivery of multiple customer engagements and keep the project plan up to date
• Serve as the primary contact for delivery conversations and manage customer expectations
• Facilitate kickoffs, workshops, status meetings, project reviews and presentations
• Coordinate work across Brand and Products & Engineering and keep handoffs and customer expectations aligned
• Coordinate customer feedback and review cycles, document decisions and update the project plan
• Keep staffing allocations current with the Allocation Coordinator and Practice Directors, and monitor time and budget
• Maintain visibility of progress, risks, blockers and decisions, and escalate material risks
• Use approved AI tools for planning, documentation and reporting, and check outputs for accuracy and confidentiality
• Contribute to reusable delivery practices and process improvement

Required qualifications

• 4+ years managing digital product, software development or related digital projects
• Strong working knowledge of product and software development lifecycles
• Experience managing multiple customer engagements with distributed, cross-functional teams
• Experience with scoping, estimation, project planning, resource coordination, budget tracking, risk management and change management
• Excellent written, verbal and customer-facing communication and facilitation skills
• Ability to build trusted partnerships and keep customers and internal teams aligned
• Strong organizational skills, critical thinking, adaptability, problem-solving and attention to detail
• Practical experience using AI tools for project delivery, documentation and reporting

Nice to have

• Experience coordinating brand and design-led engagements

About the company

Sora Union is a globally distributed professional services company specializing in Design and Software Engineering. It hires experienced talent from communities affected by conflict or climate-related displacement and serves clients in healthcare, financial services, technology and education.