Boutique Manager, Dubai

The role

The Salon Manager will lead the day-to-day operations of the new Dubai Salon. This role involves managing the Salon team, delivering client experiences, and supporting commercial performance.

What you will do

• Lead the day-to-day operations of the Dubai Salon.
• Manage, coach and support the Salon team.
• Deliver an exceptional, highly personalised client experience.
• Act as a senior relationship lead for key Salon clients.
• Contribute to the Salon’s commercial objectives.
• Partner with specialist departments and corporate teams.
• Work with marketing, events and regional teams to deliver client engagement initiatives.
• Oversee daily Salon operations including floor management and inventory coordination.
• Ensure client information is accurately captured and maintained.
• Ensure compliance with Sotheby’s policies and procedures.

Required qualifications

• Experience managing a luxury retail, hospitality, private client, gallery or similar high-touch client environment.
• Strong people management experience.
• Commercially aware with a track record of supporting sales performance.
• Excellent client service skills.
• Strong organisational skills.
• Good judgement and a practical, solutions-focused approach.
• Strong communication skills.
• Fluency in English is required.

Nice to have

• A genuine interest in luxury, collecting, art, design, jewellery, watches or related categories
• Arabic or other language skills would be advantageous

About the company

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail.