Director - Internal Communications

The role

The Director of Internal Communications will lead the strategy and execution of the global internal communications program. This role includes leading the migration and launch of the next-generation intranet and partnering with senior leadership to engage the global workforce.

What you will do

• Develop and oversee a comprehensive internal communications strategy for global offices
• Lead SoundCloud's intranet migration from planning through launch and adoption
• Serve as the central program lead for a cross-functional intranet working group
• Partner with technical and business stakeholders for intranet requirements
• Partner with Chief of Staff to produce agenda and content for internal events and All Hands
• Counsel executives and senior leaders on communications
• Manage opportunities to elevate SoundCloud and executives through industry awards
• Oversee the internal editorial calendar
• Align internal messaging with mission, core behaviors and product positioning
• Partner with Talent Acquisition to develop employer-branding strategies

Required qualifications

• 8+ years of internal communications experience within a global company or agency environment
• Demonstrated experience leading a large-scale intranet implementation, migration or digital workplace transformation
• Strong program and project-management skills
• Experience leading change-management and employee-adoption programs
• Ability to translate business, technical, security and employee-experience requirements into a clear strategy and executable plan
• Excellent written and verbal communication skills
• Experience developing and executing internal communications strategies within a global organization
• Confidence working with and providing counsel, guidance and constructive feedback to senior executives
• Exceptional design and branding acumen
• Strong sense of ownership, accountability and attention to detail
• Ability to work independently, exercise sound judgment, adapt quickly and prioritize effectively
• Proven ability to build alignment and move complex cross-functional initiatives forward

Benefits

• Comprehensive health benefits including medical, dental, and vision plans
• Mental health resources
• Robust 401k program
• Generous professional development allowance
• Creativity and Wellness benefit for gym membership, photography course or books
• Various snacks, goodies, and 2 free lunches weekly when at the office

About the company

SoundCloud is a creator-first platform that empowers artists, tastemakers and fans to connect and share through music. It is a multinational company with offices in the US, Germany, and the UK.