Call Center Agent - Kreditabsicherung im Homeoffice (w/m/d)

Remote. Posted 10 months ago

The role

You will provide telephone advice to customers regarding insurance products for installment loans. You will determine individual customer needs and support them with tailored solutions using internal systems.

What you will do

Advise customers by telephone on insurance products for installment loans.
Determine individual customer needs.
Support customers with tailored solutions using internal systems.
Ensure high customer satisfaction through service orientation.

Required qualifications

First experience in sales or customer contact (e.g., sales, sales or telesales).
Service-oriented.
Passion for loans.
Communication talent.
Open and professional manner on the phone.
High reliability.
Engaged way of working.
Motivation to develop further.

Nice to have

Completed commercial training

Benefits

Salary model with uncapped commission
Internal career programs
Further training opportunities
Coaching offers
100% remote work in Germany
30 days vacation
10 child sickness days in addition to the legal entitlement
Cooperations with sports providers

About the company

smava is an online comparison portal that mediates loans between customers and partner banks. The company helps make loans transparent, fair, and inexpensive.