Senior NetSuite Administrator (in Bangalore)

The role

The Senior NetSuite Administrator will improve and support the development, implementation, and maintenance of Smartsheet's NetSuite system and related SAAS enterprise systems. This person will act as the primary internal support contact for NetSuite and its integrations.

What you will do

• Maintain the NetSuite application and other related 3rd party business applications for internal users
• Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules
• Support end user requests for new saved searches, reports, KPI's, and dashboards
• Maintain proper system access for user roles
• Act as NetSuite SME providing training, communication and updates to end users
• Create technical documentation for customizations, scripts, workflows, and business processes
• Partner with NetSuite users and stakeholders on data analysis, process mapping, and continuous improvement
• Provide timely communication regarding system status
• Troubleshoot system errors and resolution
• Maintain up-to-date knowledge of NetSuite functionality, customization and integrations

Required qualifications

• 7+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
• Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
• In-depth knowledge of SuiteScript / WebServices, csv imports, user provisioning, defining roles, analytics and scheduling scripts
• Ability to analyze problems, develop and recommend solutions and resolve issues
• Ability to operate successfully in a fast-paced environment
• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects
• Ability to remain professional and flexible while under pressure
• A strong understanding of business processes and requirements
• Project management, system implementation and system integration experience
• Strong analytical and problem solving skills
• Ability to work independently with minimal guidance
• Ability to work collaboratively with cross-functional teams

About the company

Smartsheet empowers teams to manage work seamlessly and scale solutions smarter. The Enterprise Systems team manages the development, use, and support of Enterprise Applications.