Senior Product Manager, Field Systems (Salesforce)

The role

You will own the product roadmap for commercial go-to-market tools including CRM, e-signature, and forecasting platforms. You will serve as the connective tissue between business stakeholders and an agile delivery team to prioritize and ship work.

What you will do

• Partner with the Director of Field Systems to define and communicate a prioritized product roadmap
• Translate strategic priorities into quarterly PI objectives within the Scaled Agile Framework
• Engage with internal stakeholders to understand pain points and business goals
• Define clear epics, features, and user stories with acceptance criteria
• Lead discovery activities including stakeholder interviews and data analysis
• Leverage AI tools to accelerate requirements documentation and synthesize feedback
• Serve as the Product Owner for the agile team and groom the team backlog
• Participate in SAFe ceremonies including PI Planning, Refinement, and Sprint Planning
• Make real-time prioritization and trade-off decisions
• Collaborate with change management and enablement teams to ensure adoption

Required qualifications

• 5+ years of product management experience
• At least 3 years focused on go-to market tools and platform products in an enterprise environment
• Demonstrated experience working within SAFe or agile framework
• Strong product sense with experience balancing user needs, business value, and technical feasibility
• Excellent written and verbal communication skills
• Experience writing detailed epics, features, lean business cases, and user stories
• Comfort with data including the ability to query data and interpret metrics
• Salesforce Administrator or Business Analyst certification
• Experience supporting sales operations, revenue operations, or marketing operations functions
• Familiarity with CPQ, Sales Cloud, or Service Cloud implementations
• Hands-on experience with AI productivity tools applied to PM workflows
• Legally eligible to work in the U.S. on an ongoing basis

Nice to have

• SAFe Product Owner/Product Manager certification

Benefits

• Employer subsidized medical/vision and dental coverage
• 401k Match (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support work and productivity
• Flexible Time Away Program
• Sick Time Off
• Smartsheet-sponsored life, short-term, and long-term disability plans
• 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day
• Access to Udemy online courses
• Counseling membership
• Local retail discounts

About the company

Smartsheet empowers teams to manage work seamlessly and scale solutions smarter. The company is uniting human teams with AI agents to automate manual tasks and uncover insights at scale.