Professional Services Business Development Director

The role

You will sell Smartsheet's professional services portfolio to accelerate customer adoption. You will act as a sales overlay across two Enterprise Sales teams in the EMEA region.

What you will do

• Understand Smartsheet's professional services offerings and capabilities
• Create services-specific territory plans
• Forecast professional services monthly and quarterly bookings
• Manage pipeline hygiene in Salesforce and Clari
• Develop new business and follow-on expansion services pipeline
• Triage and oversee technical scoping executed by technical teams
• Lead presentation of Solution proposals
• Lead negotiations on pricing and terms for custom SOWs and packaged services
• Oversee transition post sales to Professional Services Delivery resources
• Monitor projects during delivery and assist with risk or escalation resolution

Required qualifications

• 5+ years of experience carrying a £3M+ annual services bookings quota for Enterprise (>5k employee) customers
• Experience closing Professional Services opportunities >£100K
• Excellent verbal and written communication skills
• Experience leading effective outbound services pipeline generation motions
• Prior experience working in SaaS
• Ability to travel, as needed, up to 25%
• Ability to be in the London office at least 1 day per week, preferably 2-3 days per week
• BS degree or equivalent
• Legally eligible to work in the UK on an ongoing basis

Nice to have

• Eagerness to utilize AI workflows and tooling to scale impact

Benefits

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day
• Access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
• Teleworking options from any registered location in the UK (role specific)

About the company

Smartsheet empowers teams to manage work seamlessly and scale solutions smarter. The company is uniting human teams with AI agents to automate manual tasks and uncover insights at scale.