Sr. Manager, Strategy and Business Operations

The role

This person will drive strategy, execution, and growth for Brandfolder by Smartsheet. They will partner with the General Manager to build strategic plans, lead annual planning processes, and manage leadership operations.

What you will do

• Partner with the GM to build strategic plans for product strategy, roadmap, revenue retention, growth and customer value delivery
• Lead the annual strategic and financial planning process
• Partner with Revenue Operations to track OKRs, initiative progress, and key metrics
• Help define pricing strategy and ratecards
• Serve as thought partner and force multiplier to the leadership team
• Own the leadership operating system including staff meetings, offsites, MBRs, and board or executive touchpoints
• Prepare board, leadership, and investor materials
• Partner with Finance and Revenue Operations on budget and headcount planning
• Build team-wide communications rituals
• Monitor organizational health signals and surface recommended actions

Required qualifications

• 8+ years in strategy, operations experience in a SaaS business
• Management consulting or equivalent required
• Proven track record building, scaling, and refining strategy and programs for complex businesses
• Excellent communication and stakeholder management skills across all organizational levels
• Experience with organizational design, organizational behavior, and leadership or team development
• Strong data analysis skills

Nice to have

• MBA preferred

About the company

Smartsheet empowers teams to manage work seamlessly and scale solutions smarter. The company is uniting human teams with AI agents to automate manual tasks and uncover insights at scale.