Director, Revenue Enablement - Technical Skills Enablement (Remote Eligible)

The role

The Director, Revenue Enablement - Technical Skills Enablement leads the Technical Skills track of Role Excellence. You will build and run the strategy to provide Solution Engineers, Customer Success Managers, and Professional Services consultants with platform and solution competence.

What you will do

• Own the Technical enablement strategy, hands-on experiences, and reinforcement for customer-facing roles
• Build a technically authoritative enablement capability and scenario-based assessment
• Lead the technical content capability and partner with Customer Education and Product
• Drive predictable, role-specific technical skilling for prioritized GTM plays
• Collaborate with the Consultative Skills CoE
• Equip managers to assess and coach technical proficiency
• Drive measurable proficiency outcomes tied to revenue and report to senior leadership
• Set the strategy and own outcomes for the Center of Enablement Excellence
• Operate as a strategic leader and executive influencer
• Build and lead a high-performing team

Required qualifications

• Technical credibility in SaaS, work management, automation, or enterprise platforms
• Experience designing hands-on technical learning, certification, and validation programs at scale
• Ability to translate complex product and architecture concepts for a range of audiences
• 12+ years of experience in enablement, learning and development, sales or customer-facing operations, or a closely related discipline in a high-growth SaaS or technology company
• 6+ years of experience leading managers and/or senior individual contributors
• Demonstrated ability to influence and partner with senior and executive stakeholders
• Proven strategic thinking and execution
• Experience building programs on a competency or proficiency framework, and using data to link enablement investment to business outcomes
• Proven record of leading teams and working in environments strongly focused on sales and metric driven roles
• Prior success building AI and FDE solution fluency across SE, CS, and PS roles
• A track record of improving field proficiency and customer outcomes with data
• Strong command of adult learning principles, modern enablement technology, and AI-enabled content and delivery

Nice to have

• MBA or advanced degree

Benefits

• Employer subsidized medical/vision and dental coverage
• 401k Match (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program
• Sick Time Off
• Smartsheet-sponsored life, short-term, and long-term disability plans
• 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day
• Access to Udemy online courses
• Company Funded Perks including counseling membership, local retail discounts, and a personal Smartsheet account

About the company

Smartsheet delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale. The company aims to unite human teams with AI agents to create space for judgment, creativity, and big thinking.