Senior Strategy & Operations Manager

The role

You will help run the Data-as-a-Service business by partnering across multiple functions to ensure operational clarity and execution rigor. You will own operating cadences, drive cross-functional initiatives, and build scalable systems to support business growth.

What you will do

• Partner with leaders across DaaS to bring operational clarity and alignment to priority initiatives
• Own the operating cadence including weekly, monthly, and quarterly reviews
• Drive cross-functional initiatives end-to-end
• Lead annual planning and quarterly business review inputs
• Diagnose performance issues across capacity, quality, throughput, customer outcomes, and cost
• Own ambiguous workstreams or new problem areas
• Improve operational processes and build durable systems
• Identify execution risks and surface trade-offs to leadership
• Serve as a thought partner and executor to DaaS leadership

Required qualifications

• 7+ years of experience in strategy, operations, consulting, or similar roles
• Experience partnering closely with operational leaders in high-growth or complex environments
• Demonstrated ability to drive cross-functional initiatives and deliver outcomes end-to-end
• Strong analytical skills with comfort using data to inform decisions and track performance
• Ability to bring structure and clarity to ambiguous problem spaces
• Proven track record of influencing without authority
• Excellent written and verbal communication skills, with experience presenting to senior stakeholders
• Strong prioritization skills and bias toward action
• Comfortable operating in imperfect systems while building scalable processes
• Entrepreneurial mindset with high ownership and accountability

Nice to have

• Experience in services, marketplace, or data-driven businesses
• Exposure to delivery, operations, or workforce-based execution models
• Experience supporting planning cycles and executive reporting

Benefits

• medical
• dental
• vision
• 401(k)

About the company

Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises.