Sr. Manager, Starlink Enterprise Accounts (Civilian Government Programs)

The role

You will lead a team responsible for managing Starlink Enterprise Accounts for Civilian government programs. You will develop growth plans, manage enterprise contracts, and drive revenue realization through scalable account management.

What you will do

• Build, deliver, and rapidly implement strategy and growth plans for delivering Starlink to Civilian government programs
• Grow and build the enterprise account management function within Starlink
• Hire and lead an exceptional team
• Identify and build necessary tools and capabilities to manage accounts in a scalable way
• Develop internal goals and metrics/visualizations to measure and communicate success
• Manage all aspects of non-technical project management for Civilian government accounts
• Work with internal and external stakeholders to finalize commercial government subsidy contracts
• Ensure that contract requirements are delivered on time and meeting contract requirements
• Take an extreme ownership approach to realizing activation goals and forecasted revenue
• Own the customer interface from contract signature onwards

Required qualifications

• Bachelor's degree
• 10+ years working with Civilian government executives and customers to support a technical product/service
• 5+ years of direct people management experience
• Must be available to work extended hours and/or weekends as needed
• Must be willing to travel to other SpaceX offices and customer locations as needed
• Must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee under 8 U.S.C. § 1157, or Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. D

Nice to have

• 12+ years of experience working with government customers and system integrators
• Exceptional customer interface skills, including excellent written and verbal communication skills
• Excellent negotiation and conflict resolution skills
• Demonstrated ability to quickly and successfully grow and develop an excellent team and new function
• Demonstrated ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere
• Demonstrated ability to champion and lead significant projects and business initiatives
• Familiarity with existing Starlink products, services and customer support systems/processes

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. The company is actively developing technologies to enable human life on Mars.