Sr. Manager, Starlink Enterprise Accounts (State & Local Programs)

The role

You will lead a team responsible for managing Starlink State and Local government accounts. You will develop growth plans, manage enterprise contracts, and build scalable systems to drive revenue and customer satisfaction.

What you will do

• Build, deliver, and rapidly implement strategy and growth plans for delivering Starlink via government subsidized programs
• Grow and build the enterprise account management function within Starlink
• Hire and lead an exceptional team
• Identify and build necessary tools and capabilities to manage accounts in a scalable way
• Develop internal goals and metrics/visualizations to measure and communicate success
• Manage all aspects of non-technical project management for government subsidized accounts
• Work with internal and external stakeholders to finalize commercial government subsidy contracts
• Ensure that contract requirements are delivered on time
• Take an extreme ownership approach to realizing activation goals and forecasted revenue
• Own the customer interface from contract signature onwards

Required qualifications

• Bachelor's degree
• 10+ years working with State & Local executives and customers to support a technical product/service
• 5+ years of direct people management experience
• Must be available to work extended hours and/or weekends as needed
• Must be willing to travel to other SpaceX offices and customer locations as needed

Nice to have

• 12+ years of experience working with government customers and system integrators
• Exceptional customer interface skills, including excellent written and verbal communication skills
• Excellent negotiation and conflict resolution skills
• Demonstrated ability to quickly and successfully grow and develop an excellent team and new function
• Demonstrated ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere
• Demonstrated ability to champion and lead significant projects and business initiatives
• Familiarity with existing Starlink products, services and customer support systems/processes

Benefits

• Company stock or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short and long-term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• Paid sick leave

Before you apply

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, o

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.