Business Operations Manager (Starlink)

The role

This person will support SpaceX leadership by combining planning, analysis, and strategy for Starlink. They will analyze data, provide recommendations, and lead cross-functional decision-making and implementation.

What you will do

• Own global S&OP for specific hardware products
• Analyze key performance indicators including active subscribers, network utilization, and hardware unit economics
• Develop complex S&OP models and decision-making tools
• Translate analysis into strategic insights and hardware mix strategy
• Orchestrate global supply allocation and demand forecasting
• Drive resource planning for specific verticals
• Enable and accelerate go-to-market execution for products post-licensing and certification
• Identify initiatives for improvement of Starlink’s operational trajectory

Required qualifications

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
• 2+ years of experience in Excel or programming
• Must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee under 8 U.S.C. § 1157, or Asylee under 8 U.S.C. § 1158, or be eligible to obtain required authorizations from the U.S. Depar
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

Nice to have

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strong proficiency in SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

About the company

SpaceX is developing technologies to enable human life on Mars. The company was founded on the belief that a future where humanity explores the stars is more exciting than one where we are not.