Business Operations Manager (Starlink Aviation)

The role

This person will own global sales and operations planning for Starlink Aviation. They will analyze key performance indicators and translate analysis into strategic insights to support SpaceX leadership.

What you will do

• Own global S&OP for Starlink Aviation
• Analyze key performance indicators including active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics
• Develop complex S&OP models and decision-making tools
• Translate analysis into strategic insights and hardware mix strategy
• Orchestrate global supply allocation and demand forecasting
• Drive resource planning for specific verticals
• Enable and accelerate go-to-market execution for products post-licensing and certification
• Identify initiatives for improvement of Starlink’s operational trajectory

Required qualifications

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
• 2+ years of experience in Excel or programming
• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

Nice to have

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strong proficiency in SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

Benefits

• Company stock or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short and long-term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• Paid sick leave

Before you apply

• Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligibl

About the company

SpaceX is actively developing the technologies to make human life on Mars possible. The company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not.