Global Logistics Specialist, Carrier Management (Starlink)

The role

You will run day-to-day carrier execution and exception management for domestic and international freight. You will manage assigned lanes and carriers, recover disruptions, and coordinate with suppliers, carriers, and internal teams.

What you will do

• Oversee carrier management, including daily operations, shipment flows, service quality evaluation, and performance monitoring
• Monitor carrier performance and implement corrective actions
• Tracks, traces, and updates status for inbound and outbound materials and consumer products
• Mitigate transport-related risks by identifying potential issues and implementing risk management strategies
• Manage exceptions and disruptions in transportation operations
• Collaborate with internal stakeholders such as procurement, sales, and customer service
• Develop and maintain strong relationships with carriers
• Collaborate with carriers to negotiate rates, service levels, and support contract terms
• Stay up-to-date with industry trends and regulations
• Analyze transport data and metrics to identify areas for improvement and cost reduction

Required qualifications

• High school diploma or equivalency certificate
• 3+ years of global logistics operations, with a focus on both domestic and international supply chains
• Must be willing to travel up to 5-10%
• Must be willing to work extended hours and/or weekends as needed

Nice to have

• Bachelor’s degree in supply chain, business, engineering, or a science discipline
• Proven experience in global logistics operations, with a strong focus on carrier management and transport risk mitigation
• Proven role in the development of complex global logistics models employing intermodal networks and knowledge of global supply chain and logistics markets and networks
• Import and export experience with compliance with ITAR and C-TPAT regulations
• Import/Export regulatory functions experience, including HTS, Schedule B knowledge, Incoterms, ISF filing process, DSP-5, DSP-73, ATA Carnet
• Experience in managing projects, products, and developing global logistics solutions across various logistics service modes
• Experience with NVOs, ocean carriers, drayage companies, freight forwarders and customs house brokerage firms’ networks
• Proficiency in logistics management software and tools
• Experience with SQL, Excel and other data analytics tools and strong analytical and data modeling ability
• Strong analytical and problem-solving skills

Benefits

• Company stock or long-term cash awards
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short and long term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• Paid sick leave

Before you apply

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, o

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.