Sr. Business Operations Manager (Starlink Growth)

The role

This person will define and execute go-to-market strategy for Starlink across third-party and direct channels in North America. They will own day-to-day channel growth, drive program management, and provide strategic insight to maximize subscribers and fulfillments.

What you will do

• Own and drive GTM strategy for North America across third-party channels and Starlink.com
• Own day-to-day channel growth for starlink.com in North America
• Provide strategic insight to minimize cannibalization and maximize balanced growth
• Assist with pricing strategy and promotions development
• Own the operationalization of business development and GTM initiatives
• Create data visualization and present analysis on leading and lagging indicators
• Conduct new vertical, competitor, and market research
• Report on progress of strategy, operations, and GTM initiatives to Starlink leadership

Required qualifications

• Bachelor’s degree
• 7+ years of experience in business operations, program management, strategy, GTM and ecommerce, consulting, or investment banking
• 4+ years of experience driving execution of revenue or growth-oriented programs
• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 25-50% of the time

Nice to have

• Bachelor’s degree in business, finance, economics, engineering, or a related field
• Proven background in program management, business operations, GTM strategy, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscrip
• Experience owning or supporting direct-to-consumer channel growth alongside third-party or partner channels
• Experience in management consulting or investment banking
• Familiarity with business development, partnerships, pricing strategy, or promotions in consumer technology, telecommunications, or adjacent sectors
• Strong analytical, financial modeling, and data fluency
• Demonstrated success operationalizing complex commercial, product, or direct-channel initiatives
• Excellent interpersonal, communication, and presentation skills
• MBA or master’s degree with a business or technical focus

Benefits

• Company stock or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short and long term disability insurance
• Life insurance
• Paid parental leave
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• Paid sick time in compliance with state and federal law
• Company shuttles from select Seattle locations to the SpaceX Redmond office

Before you apply

• Applicant must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee, or Asylee, or be eligible to obtain required authorizations from the U.S. Department of State

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. The company is actively developing technologies to enable human life on Mars.