Sr. Business Operations Manager (Starlink Growth)

The role

This person will define and execute go-to-market strategy for Starlink across third-party and direct channels in North America. They will own day-to-day channel growth, operationalize business development initiatives, and provide strategic insights to leadership.

What you will do

• Own and drive GTM strategy for North America across third-party channels and Starlink.com
• Own day-to-day channel growth for starlink.com in North America
• Provide strategic insight to minimize cannibalization and maximize balanced growth
• Assist with pricing strategy and promotions development
• Own the operationalization of business development and GTM initiatives
• Create data visualization and present analysis on indicators to leadership
• Conduct new vertical, competitor, and market research
• Report on progress of strategy, operations, and GTM initiatives to Starlink leadership

Required qualifications

• Bachelor’s degree
• 7+ years of experience in business operations, program management, strategy, GTM and ecommerce, consulting or investment banking
• 4+ years of experience driving execution of revenue or growth-oriented programs
• Must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee, or Asylee, or be eligible to obtain required authorizations from the U.S. Department of State

Nice to have

• Bachelor’s degree in business, finance, economics, engineering, or a related field
• Proven background in program management, business operations, GTM strategy, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscrip
• Experience owning or supporting direct-to-consumer channel growth alongside third-party or partner channels
• Experience in management consulting or investment banking
• Familiarity with business development, partnerships, pricing strategy, or promotions in consumer technology, telecommunications, or adjacent sectors
• Strong analytical, financial modeling, and data fluency
• Demonstrated success operationalizing complex commercial, product, or direct-channel initiatives
• Excellent interpersonal, communication, and presentation skills
• MBA or master’s degree with a business or technical focus

About the company

SpaceX is developing technologies to enable human life on Mars. The company aims for a future where humanity is out exploring the stars.