Supervisor, Hospitality (Starbase)

The role

The Hospitality Supervisor supports the direction and management of food and beverage operations. This person oversees day-to-day hospitality functions and manages service quality across food service outlets and catering locations.

What you will do

• Set and enforce standards for hospitality operations and guest interactions
• Support conceptualization and implementation of new services, offerings, and training programs
• Oversee day-to-day operations through one or more food service outlets/catering locations
• Manage direct reports, including hiring, performance evaluations, development, and feedback
• Assist with organizing and coordinating events and catering requests
• Enforce food safety practices and maintain clean, safe workstations
• Coordinate and enhance team time management
• Train staff on customer service, menu knowledge, allergen, and nutritional awareness
• Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels
• Monitor financial activities, support scheduling, and communicate with vendors

Required qualifications

• High school diploma or equivalency certificate
• 6+ years of food service industry experience with 2+ years of leadership experience
• Must be willing to travel to various SpaceX locations for mission critical projects
• Must be available to work extended hours and weekends
• Must have or obtain TX Food Manager Certification and TABC certification
• Valid state issued driver's license

Nice to have

• 5+ years of leadership experience within the food service industry
• Experience opening new operations and/or creating operations procedures from the ground up
• Experience managing a team in fine dining, upscale, casual and quick service restaurants
• Excellent interpersonal, oral and written communication skills
• Excellent time management skills
• Excellent understanding of food safety and sanitation practices
• Excellent knowledge of food service systems, ordering and inventory
• Advanced computer skills including Microsoft Office
• Advanced knowledge with allergen identification and dietary restrictions
• Advanced knowledge of beverage service including beer, wine and spirits

Before you apply

• Applicant must be a U.S. citizen or national, U.S. lawful, permanent resident, Refugee, or Asylee, or be eligible to obtain required authorizations from the U.S. Department of State
• Must obtain TX Food Manager Certification and TABC certification

About the company

SpaceX is actively developing technologies to enable human life on Mars. The company was founded on the belief that a future where humanity explores the stars is more exciting than one where we are not.