Hospitality Specialist (Starbase)

The role

The Hospitality Specialist enhances the guest experience across food service outlets or catering locations. They execute services, catering requests, and maintain food service areas to support SpaceX employees, customers, and partners.

What you will do

• Execute services and catering/event requests following detailed schedules and timelines
• Support the setup, execution and breakdown of services/events
• Collaborate with a team to meet time and quality standards
• Assist in organization, cleaning and maintenance of tools, equipment, and food service areas
• Complete daily record keeping, tasks, and opening/closing checklists
• Interact professionally with guests, supervisors, and co-workers
• Engage with guests through customer service and communicating operational expectations
• Maintain proper safety guidelines and food safety/sanitation practices
• Participate in the training of all Hospitality roles and responsibilities

Required qualifications

• High school diploma or equivalency certificate
• 4+ years of food service experience in customer service role
• Valid state issued driver's license
• Must have or obtain TX Food Handlers card and TABC certification
• Stand: Up to 10 hours per day
• Sit: Up to 1 hour
• Push/Pull: Up to 50lbs. (unassisted) 30 minutes to 1 hour per day
• Overhead reach: Up to 1 hour per day
• Walk: Up to 10 hours per day
• Lift/Carry: Up to 25lbs. (unassisted) 30 minutes to 1 hour per day
• Climb (ladder/stairs): Up to 1 hour per day
• Kneel/Crouch: Up to 3 hours per day

Nice to have

• 2+ years of leadership experience
• 7+ years of food service experience in customer service role
• Self-motivated and takes initiative in a dynamic, fast-paced environment
• Previous work experience in a high-volume output environment
• Previous work experience in team settings
• Excellent interpersonal, oral, and written communication skills
• Excellent time management skills
• Advanced understanding of food safety and sanitation practices
• Basic computer skills (Microsoft Office primarily)
• Advanced knowledge with allergen identification and dietary restrictions

Before you apply

• Must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee, or Asylee, or be eligible to obtain required authorizations from the U.S. Department of State
• May be required to complete a pre-employment questionnaire and/or physical to confirm physical capabilities

About the company

SpaceX is actively developing technologies to enable human life on Mars. The company was founded on the belief that a future where humanity is out exploring the stars is fundamentally more exciting.