Treatment Coordinator

The role

The Treatment Coordinator communicates treatment plans, coordinates appointments, and assists patients with financial arrangements. This role ensures a seamless patient experience from consultation to treatment completion.

What you will do

• Engage with patients to explain treatment options and address concerns.
• Collaborate with the dental team to create treatment plans.
• Schedule appointments for treatments, consultations, and follow-up visits.
• Assist patients with insurance coverage and financial obligations.
• Maintain accurate patient records, treatment plans, and correspondence.
• Work with front desk and administrative staff to ensure smooth patient flow.
• Update knowledge of dental treatments, procedures, and insurance policies.
• Handle patient concerns or issues.
• Facilitate or coordinate other office responsibilities as needed.

Required qualifications

• At least 1-2 years of dental experience
• Dental verification experience
• Ability to multitask in a fast-paced, busy office environment
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Detail-oriented and organized
• Proficiency in dental software, digital tools, and computer and AI skills
• Understanding of dental terminology, procedures, and insurance processes
• Empathetic and patient-centered approach to customer service
• High school diploma
• Must be able to sit and stand for extended periods of time
• Must be able to operate standard office equipment

Benefits

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

About the company

Union Square Endodontics is a busy specialty practice. Specialty1 Partners is the direct employer of non-clinical employees.