Patient Care Coordinator

The role

The Patient Care Coordinator will perform administrative and front office duties at a specialty dental practice. This role involves welcoming patients, managing records, and handling communications to provide an exceptional patient experience.

What you will do

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material
• Facilitate and coordinate other office responsibilities as needed

Required qualifications

• 6+ years of proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Must be able to sit and stand for extended periods of time
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments

Nice to have

• Desires to help your patients

Benefits

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

About the company

Endodontic Associates of Norwalk is a busy specialty practice. Specialty1 Partners is the direct employer of non-clinical employees.