Biller

The role

You will verify patients' dental insurance, get pre-authorizations, and submit and follow up on insurance claims. You will also help patients understand their coverage and costs.

What you will do

• Verify patients' dental insurance coverage and benefits.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Maintain up-to-date knowledge of dental insurance policies and industry changes.
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.
• Help facilitate and coordinate other office responsibilities as needed.

Required qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment.
• Must be able to assist patients safely in and out of chairs or treatment areas.
• Must be able to maintain clinical positioning for extended periods.
• Must be able to work around medical equipment and instruments.

Nice to have

• At least 1+ years of experience as a Biller or in a similar role.

Benefits

• BCBS Medical & Dental insurance options
• VSP Vision coverage
• Complimentary life insurance policy (employee only)
• Short-term and long-term disability
• Pet insurance coverage
• 401(k) plan with match options
• HSA / FSA account access
• Identity theft protection
• Legal services package
• Hospital, accident and critical care coverage
• Paid time off

Before you apply

• Specialty1 Partners is the direct employer of non-clinical employees only; for this clinical-practice role, the listed practice is the employer.
• The employer participates in E-Verify to confirm employment authorization of new hires after hiring; E-Verify is not used to pre-screen candidates.

About the company

Specialty1 Partners supports dental specialty practices with human resources and payroll, and is an equal-opportunity employer. The Fort Myers office is a busy specialty dental practice.