Strategic Account Manager, U.S. Federal

The role

The Strategic Account Manager manages and grows U.S. Federal Government and defense customer relationships. This senior role oversees customer engagement, contract administration, financial performance, renewals, and account growth.

What you will do

• Serve as the primary commercial relationship owner for assigned U.S. Federal Government, defense, intelligence, and prime contractor accounts.
• Develop trusted relationships with program managers, contracting officers, CORs, acquisition professionals, and senior mission stakeholders.
• Maintain understanding of customer priorities, mission objectives, funding environments, and program roadmaps.
• Represent Spire in customer engagements, program reviews, technical exchanges, and executive-level discussions.
• Develop and maintain strategic account plans for customer success, retention, and long-term growth.
• Own the commercial health and performance of assigned contracts.
• Partner with Finance, Contracts, and Program teams to support invoicing, payments, and contract modifications.
• Monitor contractual obligations and identify potential risks.
• Support renewal and recompete strategies.
• Identify opportunities to expand customer adoption of Spire solutions.

Required qualifications

• 8+ years of experience in account management, program management, customer success, business development, or related customer-facing roles supporting U.S. Federal Government customers.
• Demonstrated experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments.
• Working knowledge of federal acquisition processes, contracting vehicles, FAR/DFARS, and government procurement practices.
• Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions.
• Ability to operate effectively across both classified and unclassified customer environments.
• Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or related national security technology sectors.
• Experience identifying and closing account expansion, renewal, or upsell opportunities within government programs.
• Experience working with both government customers and federal systems integrators.
• Active Secret clearance required.
• U.S. citizens.
• Able to maintain clearance eligibility throughout employment.

Nice to have

• Top Secret or TS/SCI clearance

Benefits

• Name Your Satellite Program (NYSP)
• Launch Attendance
• Generous Time Off Policy
• Education Assistance Program
• Employee Assistance Program (EAP)
• Employee Stock Purchase Program (ESPP)
• Family Leave
• Fitness Reimbursement
• Employee Referral Program
• Healthy snacks & beverages in every office

Before you apply

• Active Secret clearance required.
• Must be a U.S. citizen.
• Must be able to maintain clearance eligibility throughout employment.
• All candidates receiving a conditional offer will be required to complete a background check.

About the company

Spire is a space-to-cloud analytics company that owns and operates a multi-purpose constellation of satellites. The company provides maritime, aviation, and weather tracking through proprietary data and algorithms.