Career Coach (Part-time/Contract/US Remote)

The role

You will work 1:1 or in groups with students on all aspects of their job search and career goals. This role supports students in technical fields to produce career outcomes.

What you will do

• Provide 1:1 and/or group career coaching regarding job search in technical fields
• Respond promptly and supportively to student career concerns and questions via email
• Track outcomes of coaching calls via student CRM
• Implement effective coaching strategies to ensure students are competitive candidates
• Hold students accountable to policies to meet placement rate goals
• Support career curriculum and resource development
• Support development of career webinars and own administration and facilitation
• Escalate and develop intervention plans for students of concern
• Attend weekly/monthly meetings/training

Required qualifications

• 2+ years’ experience in coaching, advising, or workforce/employee development in a 1:1 capacity, specifically supporting individuals’ job search and career goals for technical roles
• Comfortability with and ability to coach from both an empathetic and accountable perspective
• Knowledge of the hiring process and how to conduct an effective job search in tech
• A track record of producing measurable results, meeting deadlines, and balancing multiple priorities
• Knowledge and willingness to learn new technology and systems (e.g., Hubspot, LMS, Zoom, Google Docs/Slides)
• Outstanding customer service mentality and strong attention to detail
• Strong communication skills, especially in listening, coaching, advising, and large group presentations

Nice to have

• Formal coaching education through courses or certifications
• Knowledge of working with job seekers with various visas and work authorization requirements
• Knowledge of working within Canadian job market contexts
• Knowledge of the hiring process and how to conduct an effective job search in tech
• Knowledge of the software engineering, cybersecurity, data analytics, data science, design, and tech sales fields and their recruiting/hiring practices

About the company

Springboard offers transformative online education in data science, UI/UX design, machine learning, and coding to bridge the world's skills gap.