Certified Pharmacy Technician (CPhT) Learning Mentor

The role

You will serve as a technical tutor and motivational coach for students in a Pharmacy Technician training program. You will guide learners through technical skills, pharmacy workflows, and preparation for the NHA ExCPT exam.

What you will do

• Conduct 1:1 and/or small group virtual sessions to support technical skill-building and exam readiness.
• Provide live feedback and coaching on student skill demonstrations and challenging areas of the curriculum.
• Break down complex topics into simple, visual lessons.
• Offer insight into real-world pharmacy settings.
• Respond promptly and empathetically to learner questions.
• Help students foster a growth mindset and provide encouragement.
• Track progress and flag students at risk of falling behind.
• Partner with internal teams to provide timely interventions.
• Participate in mentor training, team meetings, and ongoing program improvement efforts.
• Maintain alignment with Program Operations and Career Success teams.

Required qualifications

• Active CPhT certification (PTCB or NHA) and current state licensure.
• Associate degree (or higher) from an accredited institution.
• 4+ years of experience as a practicing Pharmacy Technician.
• Experience teaching, mentoring, or coaching students in healthcare or vocational training.
• Strong communication and presentation skills.
• Proficiency with Zoom, Google Workspace, and online learning platforms.

Nice to have

• Prior experience preparing learners for certification exams.
• Experience in online bootcamps, allied health programs, or adult education.
• Familiarity with diverse learner populations.
• Availability during weekdays for maximum scheduling flexibility.

About the company

Springboard offers transformative online education in data science, UI/UX design, machine learning, and coding. The company uses a hybrid approach of tech-enabled courses and human-centric mentorship to help students transition into jobs.