Certified Sterile Processing Technician (CRCST) Learning Mentor

The role

Mentors will provide 1:1 guidance and exam-readiness coaching to students in a 14-week online training program. They will reinforce sterile processing concepts and help students translate coursework into real-world workflows.

What you will do

• Meet regularly with assigned students in scheduled 1:1 mentorship sessions
• Reinforce key sterile processing concepts aligned to CRCST exam domains
• Support students in translating coursework into real-world sterile processing workflows
• Help students build confidence navigating unfamiliar healthcare terminology and environments
• Provide encouragement, accountability, and structured progress guidance
• Help students prepare for the CRCST certification exam
• Share practical strategies for exam preparation and knowledge retention
• Help students understand expectations of hospital-based sterile processing environments
• Respond to student questions related to course concepts between mentorship sessions
• Partner with Live Instructors and Springboard’s learning team to surface student learning trends

Required qualifications

• Active CRCST certification through HSPA
• Minimum 3–5 years experience working as a sterile processing technician
• Prior experience supporting trainees, students, or new sterile processing staff (preceptor, trainer, mentor, or instructor)
• Ability to explain sterilization workflows and infection prevention concepts clearly to learners with no prior healthcare experience
• Must have reliable internet access (no hotspots)
• Must be comfortable using online learning platforms and video meeting tools
• Ability to respond to Springboard communications within 24 hours
• Ability to respond to student questions within 24–48 business hours
• Strong student empathy and communication skills
• Positive outlook on the sterile processing profession and career pathway
• Must live and work in the United States

Nice to have

• Experience working in a hospital-based sterile processing department
• Experience mentoring adult learners
• Experience supporting CRCST exam preparation
• Experience working in online or hybrid learning environments
• Experience onboarding or precepting new sterile processing technicians
• Leadership or shift lead sterile processing experience

About the company

Springboard offers transformative online education in data science, UI/UX design, machine learning, and coding. They use a hybrid approach to help students transition into their dream jobs.