Content Development Manager

The role

You will own the end-to-end creation of high-quality instructional content across various programs. This includes developing synchronous and asynchronous learning components for adult learners.

What you will do

• Own the full lifecycle of course content development across multiple modalities.
• Act as a Learning Producer for new courses by developing and executing a vision for synchronous and asynchronous components.
• Write, edit, and proofread instructional content using AI tools.
• Build relationships and collaborate with subject matter experts, instructors, and presenters.
• Leverage AI tools to accelerate and enhance content development workflows.
• Partner cross-functionally with project managers, the LX team, and client-facing teams.
• Maintain and continuously improve content quality standards.

Required qualifications

• Minimum of 8 years of experience in learning design, content development, and/or course development.
• At least 4 years designing learning experiences for adult learners.
• Demonstrated end-to-end ownership of course creation from concept through final production.
• Experience designing learning experiences for a wide, general audience.
• Experience making technical concepts accessible and digestible.
• Content development experience across modalities including written content, video production, live/webinar facilitation, learning games, and audio/podcast production.
• Exceptional writing, proofreading, and editing skills.
• Proven ability to work with SMEs and instructors to refine material.
• Experience designing and building learning experiences attached to ambitious KPIs.
• Ability to independently manage your own project timelines.
• Demonstrated experience using AI tools to support content development.
• A portfolio or examples of work you've built.

Nice to have

• Experience developing AI, tech, or data courses
• Background in healthcare or Allied Health instructional content
• People management experience

About the company

Springboard offers transformative online education in data science, UI/UX design, machine learning, and coding. The company uses a hybrid approach of tech-enabled learning and human support to help students transition into new careers.