Financial Counselor

The role

The Financial Counselor assists patients with treatment estimates and collaborates with external parties to ensure financial coverage. This person explains financial information, determines insurance coverage, and educates patients on financial options.

What you will do

• Furnishing patients and healthcare providers with estimates related to upcoming treatment
• Collecting estimated liabilities from patients and applying payments to patient accounts
• Acquire knowledge of patient's insurance coverage and benefit limits and communicate it to the patients
• Communicate to internal staff the financial status of the patient by analyzing and reviewing accounts receivables
• Initiating prior authorization requests per insurance carrier requirements
• Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
• Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
• Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction

Required qualifications

• A Bachelor's degree
• 2 + years of experience in fertility or healthcare
• Proficient knowledge of medical terminology and billing practices
• Proficiency in MS Office
• Experience with electronic medical records
• Exceptional communication and organizational skills
• Ability to simplify complex concepts to patients

Benefits

• Competitive medical, dental, and vision plans
• Paid time off
• Access to BetterHelp therapy sessions
• Commuter benefits
• Discounted rates on home, auto, and pet insurance
• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities
• Employer-paid life and disability insurance

About the company

Spring Fertility is a fertility group composed of physicians and scientists. They deliver patient-centric, individualized, and compassionate care.